MANAGED SERVICES
Support services for applications, middleware platforms and technologies.
Application Management
- Incident and change management
- Service level management
- Asset rationalization
- Code governance
- Release management
Business Process Outsourcing
- Process optimization
- Help desk/ Call center
- Back-office processing
- Data analysis, reporting
- Claim processing
Infrastructure Management
- DBA support
- O/S, patch management
- Network & systems maintenance
- Security management